Zenner & Ritter Home Services
Review Summary
Zenner & Ritter Home Services receives generally positive reviews, with customers praising the company's friendliness, knowledge, professionalism, and efficient service. Specific employees mentioned positively include Sean, Mike, Maria, Brian, Shawn, Ty, Dominik, Jimmy, James, Rich Moss, Nick, Andy, Rob Schadel, and Earl Farley. Customers appreciate the quick service, fair pricing, and thorough explanations provided. However, one negative review details a poor experience with a Mitsubishi split heating unit installation, highlighting issues with repairs, communication, and resulting damage.

Reviews
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(4818 reviews)
Larry McQuown
December 12, 2024
This company is friendly, knowledgeable, did a great job, I recommend. And Sean is super friendly, and a great guy really knows his stuff. He put in a boiler along with Mike who is very friendly also. I am happy, and looking forward to doing business with them in the future. And I would like to give a shout out to Maria, who coordinated and put the whole thing together.
M. Bogacki
October 4, 2024
From beginning to end, Zenner and Ritter and the people they have sent to represent their company have been nothing but professional. A gentleman by the name of Brian came to estimate the job. He helped me develope a plan for what could be done with my boiler system as it was 50 years old and very inefficient. He laid out different packages and several financing options. He was very well informed and left no questions unanswered. A gentleman by the name of Shawn is technician that installed the unit. I use the word “technician” because that’s what’s professional but this young man was an artist. He took out an ancient unit that was cobbled together over and over through the last few decades and created a streamlined and clean install that’s intuitive to work on and understand, sits in a smaller footprint and is pretty easy on the eyes. He takes an incredible amount of pride in his work and it absolutely shows in the finished product. He made a great impression and felt very comfortable with him in my home. The work was done over 2 days and on each day, Shawn had a different technician there to assist. Both Mike and Ty(I believe was his name) were also very professional and respectful going through the house(they had to do a lot of running back and forth to the truck) Overall, this was a great experience and I got to meet some great guys that are very skilled in their trade.
Isaac Prince
Quick and professional service. As the GM of Stellar Roofing who takes a lot of pride in our customer service I can say that my experience with this company was top notch. Would absolutely do business with them again and recommend them going forward. Thank you for getting Dominik out here quickly. He fixed my problem quickly and charged a fair price for the work performed. A+ across the board.
Chris Moran